Return & Exchange

Unfortunately, We do not accept returns and refunds.

Exchange in size or colors are subject to availability of products once the shipment for exchange is received by us (Cotton Curio). Any claims for refund for unavailability will not be entertained.

 

1st step involved in exchange is to reach out to us at cottoncurio.cc@gmail.com

 

Exchange

Our policy lasts 10 days. The exchange request should be placed within 10 days of delivery. If 10 days have gone by since the delivery time, unfortunately, we can’t offer you an exchange. But please reach out to our team at cottoncurio.cc@gmail.com

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original invoices, original packaging, and price tags. 

Additional non-returnable/exchangeable items:

  • Gift cards
  • Discounted and Sale Products
  • Innerwear, Sleepwear, and Lingerie.

To complete your exchange, we require a receipt or proof of purchase.

 

Refunds (if applicable)

 Unfortunately, we do not offer any returns or refunds.  

 

Sale items (if applicable)

Only regular priced items may be exchanged, unfortunately, sale items cannot be exchanged.

 

Exchanges (if applicable)

If you need to exchange a product for any valid reason, send us an email at cottoncurio.cc@gmail.com and courier your item to Cotton Curio, 3, Achrol House, Jacob Road, Civil Lines, Jaipur - Rajasthan, India 302006

  

Shipping

To exchange your product, you should mail your product to Cotton Curio, 3, Achrol House, Jacob Road, Civil Lines, Jaipur - Rajasthan, India 302006

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

For better conveyance, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Credit Note:

Due to any reason if you don’t want to keep the product, we will provide you with a Credit Note of equivalent amount to your purchase.

Credit Note can be used by you during payment for next purchase on our website or at Cotton Curio store.

*Credit Note will be valid till next 6 months from the time it’s generated.

 

PLEASE NOTE: We do not accept returns and make refunds if you do not like any product, we can only either exchange or give credit note against it.

 

For any further query related to exchange & shipping please contact us at: -

Cotton Curio

3, Achrol House, Jacob Road

Civil Lines Jaipur-302006

Rajasthan, India

Phone No: - 0141-4037547

Mobile No: - +91 78917 13008

Email: - cottoncurio.cc@gmail.com